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J
juanita259910361dfk
Participant
September 7, 2022
Question

Photos distorted upon playback.

  • September 7, 2022
  • 1 reply
  • 174 views

Complete newbie. The still photos I uploaded to my video project appear distorted upon playback. As though they have dashes all through the verticle or horizontal lines of the image, such as on a table leg or a metal bar. I have searched the discussion topics to no avail. The photos were taken with my Samsung S10 phone camera. They look fine when I open them on my desktop. How do I fix this?

 

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 8, 2022

Hi there!

Sorry to see that. Can you let us know your system details (OS, CPU, RAM, GPU)? Have you tried other media files?

What happens when you change the preview quality? View > Preview Quality

 

Let us know.

Thanks,

Kartika

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