Premier Rush crashes while exporting

Question

Hi,

I would like to report my Premier Rush downloaded on my Iphone XS. I'm already done with my video edit but when I'm exporting it to my device it crashed even I changed the quality settings to all its option. Please help me with this since I also upgraded my Premier Rush and pay monthly for its upgrade yet I experienced

this problem.

Thank you.

Charmaine

Philippines

Kartika Rawat · Answer

Hi Charmaine!We're sorry about the issue. Please provide more info it will us in troubleshooting. Which version of Premiere Rush are you using?What type of media files are you working on (code/ format, frame rate, frame size)?Is there any effect or text added to the timeline?Let us know. We're here to help. Thank you,Kartika

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