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ianm30920631
ianm30920631
Participating Frequently
May 31, 2022
Question

Premier Rush still not exporting.

  • May 31, 2022
  • 4 replies
  • 790 views

iPad version wont render. Desktop (windows 10) keeps crashing and wont render. This is appaling service a this has clearly been going on for years!

I shouldn't have to remove things from my project just to get the program to work how it should. If Adobe don't fix this soon I'll be finding something else that actually works,

Any suggestions on alternative software solutions?

    This topic has been closed for replies.

    4 replies

    A
    Agustin259690808yd0
    Participant
    September 5, 2022

    same thing for me. This is unacceptable. Adobe needs to provide more troubleshooting information on their website as it is super vague

      O
      Overilego
      Participant
      June 14, 2022

      Can someone please fix this! I'm working on an iPad Pro and as soon as I try to export rush crashes (also a lot during working, but that's for another time). My videos were filmed on a normal phones, the video is only 4 min. I tried all the sizes when exporting, I already cleaned up my iPad and closed all other programs. I put a lot of work in this and I am a paying customer of Adobe. Really weird that this basic function is not working...

      ianm30920631
      ianm30920631Author
      Participating Frequently
      June 14, 2022

      Still the same for me. Only way to export is to remove all transitions, music and graphics. Which makes the whole thing pointless. I'm cancelling my subscription and finding something else. Had enough of it not working now.

      E
      Elina238077836kc9
      Participant
      June 5, 2022
      1. I have the same problem with Windows 10 PC. I'm exporting photos from Adobe Lightroom Classic and importing them to Premier Rush. Import works fine and editing, too. But when I try to export, the system crashes with error code -1609629695. I have tried to re-install sw (v 2.3.0 now installed), export with different formats from Lightroom, tried to edit the few preferences possible in the tool, tried with different photo files, etc. About 10 crash reports sent to Adobe today by the application. What can be done to make the sw work properly? Any tips & hints how to debug further?
      A
      Anonymous
      September 3, 2022

      New HP computer with 32 GB Ram, same problem, edits beautifully, locking up when I go to Render? Windows 11

      caroline_edits
      Community Manager
      caroline_editsCommunity Manager
      Community Manager
      May 31, 2022

      Hey Ian – Have you tried other export settings? What types of clips are you using, what do you use to film? We'll bring this to our engineers

      ianm30920631
      ianm30920631Author
      Participating Frequently
      May 31, 2022
      The footage is from a gopro hero 8 black. I've tried all the export settings available. Tried locking the tracks as suggested in other threads but nothing seems to work.

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