Premiere Rush crashing

[rosemarier17654567]

My Premiere Rush worked fine and I have been able to create a video with it and export it with "Share" function. But now when I go to the share, the program just freezes. Nothing helps. I can close the window and start again, but I always get the same problem.

[Steve Grisetti]

What device are you editing on and what operating system?

How much free space is left on this device?

[rosemarier17654567]

It's a laptop with Windows 10. Do you need more information? Free space is 172 GB.

[rosemarier17654567]

Hi, I'm still waiting. Do you have any more help you can offer?

[indigopaul]

Same issue here, 

• Component H.264 Exporter
• Selector 9
• Error Code 3

Windows 10 with loads of storage, won't save to youtube etc either

[indigopaul]

After a bit of searching the FIX is reload the previous or older version.

This has worked for me

[BasilAkwan]

Having the same issue with the new update, i go to shate tab and the app just freezes. i had to reinstall the previous version for it to work! 

Also, getting an error when compling the video with the new version.

NEED A FIX!

[petergaraway]

Hi all,

There is a known issue n export with certain system configurations. We're working on getting a new version out as soon as possible. In the meantime, you can rollback to the previous version 1.5.8 or download our beta version (see details here https://theblog.adobe.com/introducing-public-beta/)

Please let us know if you continue to encounter any issues. 

Best, 

Peter

[leonardo66]

Thank you, I had the same problem with Rush but now with the version 1.5.8 works very well!

[Camerin5E3C]

 How do I upload the older version of the app? 

[BasilAkwan]

Just go to creative cloud look for rush app and click on the 3 dots and you'll see an option that says (other versions), then continue to downgrade.