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Premiere Rush desktop won't import video files recorded on GoPro Hero10 in 5.3K

Explorer ,
Sep 13, 2022 Sep 13, 2022

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Premiere Rush desktop won't import video portion of files recorded on GoPro Hero10 in 5.3K. It will only import the audio portion of the track and place as an audio track. 

If you import the files on Rush Mobile then both the audio and video will import correctly.

However, if you look at the file created on desktop and stored in the cloud it will still only have the audio track.

Any GoPro file names that begin with GX0.. are recorded in 5.3K. Files that begin with the GH0... will import correctly on desktop and mobile versions.

See attached examples of both types of files and screen shots on desktop and mobile.

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Error or problem , Import

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