• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Premiere Rush desktop won't import video files recorded on GoPro Hero10 in 5.3K

Explorer ,
Sep 13, 2022 Sep 13, 2022

Copy link to clipboard


Premiere Rush desktop won't import video portion of files recorded on GoPro Hero10 in 5.3K. It will only import the audio portion of the track and place as an audio track. 

If you import the files on Rush Mobile then both the audio and video will import correctly.

However, if you look at the file created on desktop and stored in the cloud it will still only have the audio track.

Any GoPro file names that begin with GX0.. are recorded in 5.3K. Files that begin with the GH0... will import correctly on desktop and mobile versions.

See attached examples of both types of files and screen shots on desktop and mobile.

Error or problem , Import






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation