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pierret18811376
Inspiring
January 1, 2020
Question

Premiere Rush does not play MP4 file

  • January 1, 2020
  • 1 reply
  • 4004 views

Hello,

 

I have opened an MP4 file in Premiere Rush.

It opens the file in the timeline, but I cannot play it (the play window remains black).

This topic has been closed for replies.

1 reply

S
Steve Grisetti
Legend
January 1, 2020

What device and operating system are you editing on? What camcorder created the MP4?

P
pierret18811376Author
Inspiring
January 1, 2020

I am using a powerful laptop with Windows 10.

The MP4 file was downloaded from internet (TS file converted to MP4 with a professional software).

It is strange because Adobe Premiere Pro and Adobe Prelude can play it, but Premiere Rush can't.

P
pierret18811376Author
Inspiring
January 2, 2020

The best way to troubleshoot this is to open the MP4 in the free download MediaInfo. In MediaInfo, set View to Text and then copy the report it generates and paste it to this forum.

 

Once we know the specs and compression system in that MP4 we'll have a better idea what's going on.


Here are the infos of the MP4 file using MediaInfo :


Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/isom)
File size : 1.20 GiB
Duration : 1 h 35 min
Overall bit rate mode : Variable
Overall bit rate : 1 799 kb/s
Encoded date : UTC 2020-01-02 08:30:40
Tagged date : UTC 2020-01-02 08:30:40

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L3
Format settings : CABAC / 3 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 3 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1 h 35 min
Source duration : 1 h 35 min
Bit rate : 1 594 kb/s
Maximum bit rate : 3 991 kb/s
Width : 720 pixels
Height : 406 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Standard : PAL
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.218
Stream size : 1.07 GiB (89%)
Source stream size : 1.11 GiB (93%)
Language : Afar
Encoded date : UTC 2020-01-02 08:30:40
Tagged date : UTC 2020-01-02 08:30:40
Color range : Limited
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 1 h 35 min
Bit rate mode : Variable
Bit rate : 125 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 85.9 MiB (7%)
Encoded date : UTC 2020-01-02 08:30:40
Tagged date : UTC 2020-01-02 08:30:40

 

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