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pierret18811376
Inspiring
January 1, 2020
Question

Premiere Rush does not play MP4 file

  • January 1, 2020
  • 1 reply
  • 4004 views

Hello,

 

I have opened an MP4 file in Premiere Rush.

It opens the file in the timeline, but I cannot play it (the play window remains black).

This topic has been closed for replies.

1 reply

S
Steve Grisetti
Legend
January 1, 2020

What device and operating system are you editing on? What camcorder created the MP4?

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pierret18811376Author
Inspiring
January 1, 2020

I am using a powerful laptop with Windows 10.

The MP4 file was downloaded from internet (TS file converted to MP4 with a professional software).

It is strange because Adobe Premiere Pro and Adobe Prelude can play it, but Premiere Rush can't.

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pierret18811376Author
Inspiring
January 2, 2020

I'm not sure why you converted the file to an MP4.

Is the original file 720x406 pixels? That's a very non-standard video file size and it's likely what's choking the program. You say the file was "downloaded from the internet." Where is it downloaded from and what software did you use to download it? 


The original video file (Transport Stream MPEG-2) is downloaded from this page (for my private use) : https://www.arte.tv/fr/videos/088456-001-A/concert-de-la-saint-sylvestre-2019/

 

I have downloaded it by using Internet Download Manager : https://www.internetdownloadmanager.com/

You can see on this screenshot that Internet Download manager lets to choose between : 406P or 720P or 360P or 216P :

 

 

But I have tried one thing : I have downloaded it again not in 406P, but in 720P (in Transport Stream Mpeg-2, without converting it in MPEG-4), and Premiere Rush can play it !

 

Why Premiere Pro and Prelude can play the file in 406P but not Premiere Rush ?

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