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Premiere Rush error code explain

Alfonso346602562moc
New Here ,
Jan 08, 2024 Jan 08, 2024

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Have the Premiere rush free program and can get some video to export and some not. When it dose not let me export it send message require HEVC codec 

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Cloud sync , Crash , Error or problem , Feature request

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correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Jan 08, 2024 Jan 08, 2024

Hi @Alfonso346602562moc,

Sorry, the starter version of Rush doesn't allow access to the HEVC codec for editing. You should not have issues with exporting, though. Can you show us a screenshot of the export error?

 

Thanks,
Kevin

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Jan 08, 2024 Jan 08, 2024

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Hi @Alfonso346602562moc,

Sorry, the starter version of Rush doesn't allow access to the HEVC codec for editing. You should not have issues with exporting, though. Can you show us a screenshot of the export error?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist ā€“ Pro Video and Audio

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