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Cameron37565449r8a5
Participant
May 22, 2024
Question

Premiere Rush Keeps Crashing on iOS 17.5.1

  • May 22, 2024
  • 1 reply
  • 472 views

Premiere Rush keeps crashing during editing and will not complete rendering on export. iPhone 15 Pro Max, over 100GB of free storage.  iOS and Rush are updated, I have tried duplicating the project and got further in the render but still crashed before completing. Is there a bug fix in the works?

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 23, 2024

    Hello @Cameron37565449r8a5,

    Thanks for the message. Sorry for the frustration. Other people are reporting this issue, too, but I think it has to do with the footage. Rush doesn't support 4K HEVC 10-bit 4:2:2, only 4K 8-bit 4:2:0. Premiere Pro does, though. I would advise going into your phone's camera settings and trying "most compatible" mode, as that format would work with Rush.

     

    Can you try that and report back? Let the community know. Sorry about the hassle.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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