Skip to main content
Participant
August 22, 2022
Question

Premiere Rush - Not Responding/Saving

  • August 22, 2022
  • 2 replies
  • 330 views

Hi,

 

I am having trouble with exporting a video i created in premiere rush. Whenever I want to 'share' the video, it keeps freezing and the issue is 'not responding'. I have tried multiple ways to prevent this, but the result is always the same. 

 

When I started with the video, I could save it. But now when it is finished I cannot. 

 

Does anyone has a solution to this problem? Please let me know! 

 

Thanks for your help. 

This topic has been closed for replies.

2 replies

Participant
August 26, 2022

I've had the same/a similar issue that I could not Share a project that I made. Rush would start redering, the expected time would rise (to 25+ minutes for e.g. a 30mb video at 720p) and then Rush would either crash or disapear without notice. I think the issue started after upgrading Rush to it's latest version last week or so.

I've just manually upgraded the graphic drivers (both Game and Studio from nvidia GeForce, in my case) and now it works without issue and Rush is done rendering within minutes.

Hope this helps!

Kartika Rawat
Community Manager
Community Manager
August 23, 2022

Hi there!

Sorry to hear that. Could you let us know the device that you're using? Does it happen on a particular project? 

What type of media files are you editing (codec/ format, frame rate, frame size)?

 

Let us know.

Thanks,

Kartika

Participant
August 23, 2022

Participant
August 23, 2022

here is the format