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Premiere Rush - Not Responding/Saving

Community Beginner ,
Aug 22, 2022 Aug 22, 2022

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Hi,

 

I am having trouble with exporting a video i created in premiere rush. Whenever I want to 'share' the video, it keeps freezing and the issue is 'not responding'. I have tried multiple ways to prevent this, but the result is always the same. 

 

When I started with the video, I could save it. But now when it is finished I cannot. 

 

Does anyone has a solution to this problem? Please let me know! 

 

Thanks for your help. 

TOPICS
Crash , Error or problem , Export , Freeze or hang , Import , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Aug 23, 2022 Aug 23, 2022

Hi there!

Sorry to hear that. Could you let us know the device that you're using? Does it happen on a particular project? 

What type of media files are you editing (codec/ format, frame rate, frame size)?

 

Let us know.

Thanks,

Kartika

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Adobe Employee ,
Aug 23, 2022 Aug 23, 2022

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Hi there!

Sorry to hear that. Could you let us know the device that you're using? Does it happen on a particular project? 

What type of media files are you editing (codec/ format, frame rate, frame size)?

 

Let us know.

Thanks,

Kartika

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Community Beginner ,
Aug 23, 2022 Aug 23, 2022

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Screenshot 2022-08-23 185537.png

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Community Beginner ,
Aug 23, 2022 Aug 23, 2022

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here is the format 

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New Here ,
Aug 26, 2022 Aug 26, 2022

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LATEST

I've had the same/a similar issue that I could not Share a project that I made. Rush would start redering, the expected time would rise (to 25+ minutes for e.g. a 30mb video at 720p) and then Rush would either crash or disapear without notice. I think the issue started after upgrading Rush to it's latest version last week or so.

I've just manually upgraded the graphic drivers (both Game and Studio from nvidia GeForce, in my case) and now it works without issue and Rush is done rendering within minutes.

Hope this helps!

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