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Participant
November 13, 2021
Question

Premirere Rush Crashing on flie screen

  • November 13, 2021
  • 1 reply
  • 127 views

I just bought Premiere Rush a few days ago and my first boot up allowed me to start editing a video and then it crashed. I can boot it up but cant get past the file screen without it crashing. How do I fix this? (i've only gotten this to boot up succefully once)

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1 reply

Kartika Rawat
Community Manager
Community Manager
November 19, 2021

Hi there!

Sorry about that. Could you share your system details (OS, CPU, RAM, GPU)? Are you seeing any error codes or messages when it crashes?

 

Let us know.

Thanks,

Kartika