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Premirere Rush Crashing on flie screen

New Here ,
Nov 12, 2021 Nov 12, 2021

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I just bought Premiere Rush a few days ago and my first boot up allowed me to start editing a video and then it crashed. I can boot it up but cant get past the file screen without it crashing. How do I fix this? (i've only gotten this to boot up succefully once)

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Crash , Error or problem , How to

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Adobe Employee ,
Nov 19, 2021 Nov 19, 2021

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Hi there!

Sorry about that. Could you share your system details (OS, CPU, RAM, GPU)? Are you seeing any error codes or messages when it crashes?

 

Let us know.

Thanks,

Kartika

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