Premirere Rush Crashing on flie screen

[defaultmoyqqwktus3g]

I just bought Premiere Rush a few days ago and my first boot up allowed me to start editing a video and then it crashed. I can boot it up but cant get past the file screen without it crashing. How do I fix this? (i've only gotten this to boot up succefully once)

[Kartika Rawat]

Hi there!

Sorry about that. Could you share your system details (OS, CPU, RAM, GPU)? Are you seeing any error codes or messages when it crashes?

Let us know.

Thanks,

Kartika