Primiere Rush error "You do not have access Adobe team project service" but another apps are usable

Forum|Forum|4 years ago
June 21, 2021
5 replies
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Primiere Rush error "You do not have access Adobe team project service" but another apps are usable

I could not launch Adobe Prmiere Rush after I finished the project 2 days ago but ll apps are usable normaly.
And I tried to search for this error notice but not found anything about it
"You do not have access Adobe team project service"
I tried to reinstall apps but not work.

Error or problem

This topic has been closed for replies.

Correct answer petergaraway

Hi All,

We made a change on our end that we believe should resolve this issue. If the error persists, try signing out and back into Rush.

It would be great if you can let us know if the issue is not resolved or fixed.

Thank you,

Peter

petergarawayCorrect answer

Adobe Employee

Hi All,

We made a change on our end that we believe should resolve this issue. If the error persists, try signing out and back into Rush.

It would be great if you can let us know if the issue is not resolved or fixed.

Thank you,

Peter

straussu

Participant

Initial testing suggest that it is working once again. Thank you for your effort!

straussu

Participant

Are there any updates? Our universities accounts are now also plagued with this error. Any help would be greatly appreciated.

petergaraway

Adobe Employee

Hi @straussu

Can you try turning off your internet connection while you launch Rush? You can enable the internet once Rush is running. Does the problem still exist in this case?

Thank you,

Peter

straussu

Participant

Yes, when disconnecting from the internet before starting Rush it starts up as expected. What can we do to start Rush as expected while being connected to the internet?

petergaraway

Adobe Employee

A few follow-up questions-

Is this issue still happening today?

Can you create local-only projects (non-sync)?

Thank you,

Peter