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Problème Première Rush iPhone

Forum|Forum|7 years ago
October 29, 2018
1 reply
1323 views

Bonjour,

le logiciel première rush sur iPhone ne marche malheureusement pas : l'application s'ouvre puis se bloque sur le tutoriel et impossible de le fermer pour pouvoir commencer à utiliser l'application. Plusieurs cas similaires sont arrivé, d'après les commentaires dans l'App Store.

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Correct answer Vinay Dwivedi

Hi Mire,

There were some audio issues reported for iOS 12. So, check the below document and try to follow the steps and check if it helps.

Also, Rush is compatible only with iPhone 7 and newer (devices with A9 ARM chip or higher)

6 Solutions to Fix iOS 12 Sound Not Working Problem - iMobie

//Vinay

Community Manager

Community Manager

Hi Arnold France,

What kind of iPhone are you using? Which version of iOS?

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Arnold FranceAuthor

Known Participant

Hello, it’s the iPhone 5s but the problem is also for a iPhone 8.

So the iOS is the 12.

Vinay DwivediCorrect answer

Adobe Employee

Hi Mire,

There were some audio issues reported for iOS 12. So, check the below document and try to follow the steps and check if it helps.

Also, Rush is compatible only with iPhone 7 and newer (devices with A9 ARM chip or higher)

6 Solutions to Fix iOS 12 Sound Not Working Problem - iMobie

//Vinay