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Primeroizq
Participant
March 7, 2024
Question

Problema de conexión con mis proyectos

  • March 7, 2024
  • 1 reply
  • 143 views

Hola comunidad. Cuando abro Rush, siempre me sale el error de "fallo de conexión " lo hago con Wifi, con datos, con los dos y nada. No tengo limitación de datos con wifi. Tengo un iPhone  SE recién actualizado. El problema lo da antes y después de actualizarse. Tengo un plan mensual con Adobe que me cubre todas las aplicaciones. 

sabéis que puede estar pasando? Gracias!!!

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 8, 2024

    Hi @Primeroizq,

    Thanks for the question. I have seen this issue several times since Adobe turned off sync on February 1. This issue might have something to do with that, but I am not entirely clear if that is the case. I am sorry about that, but I'll try and find out.

     

    In the meantime, in Preferences > Sync Documents, what happens if you turn off "Use cellular for sync?" Anything? Let the community know. I hope we can assist you with this problem.

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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