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Problema de conexión con mis proyectos

Community Beginner ,
Mar 07, 2024 Mar 07, 2024

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Hola comunidad. Cuando abro Rush, siempre me sale el error de "fallo de conexión " lo hago con Wifi, con datos, con los dos y nada. No tengo limitación de datos con wifi. Tengo un iPhone  SE recién actualizado. El problema lo da antes y después de actualizarse. Tengo un plan mensual con Adobe que me cubre todas las aplicaciones. 

sabéis que puede estar pasando? Gracias!!!

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Cloud sync , Error or problem , Mobile version

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correct answers 1 Pinned Reply

Adobe Employee , Mar 08, 2024 Mar 08, 2024

Hi @Primeroizq,

Thanks for the question. I have seen this issue several times since Adobe turned off sync on February 1. This issue might have something to do with that, but I am not entirely clear if that is the case. I am sorry about that, but I'll try and find out.

 

In the meantime, in Preferences > Sync Documents, what happens if you turn off "Use cellular for sync?" Anything? Let the community know. I hope we can assist you with this problem.

 

Thanks,

Kevin

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Adobe Employee ,
Mar 08, 2024 Mar 08, 2024

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Hi @Primeroizq,

Thanks for the question. I have seen this issue several times since Adobe turned off sync on February 1. This issue might have something to do with that, but I am not entirely clear if that is the case. I am sorry about that, but I'll try and find out.

 

In the meantime, in Preferences > Sync Documents, what happens if you turn off "Use cellular for sync?" Anything? Let the community know. I hope we can assist you with this problem.

 

Thanks,

Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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