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Hilary5C26
Participant
June 1, 2021
Answered

Rendered Adobe Rush video running too fast.

  • June 1, 2021
  • 1 reply
  • 608 views

Hello Support Community

 

I have rendered and exported (locally) my completed video, which has no problems on the project page, but when I open it on my desktop it is running too fast. It should be just under 10 minutes but is 7:48 minutes and so is obviously running too fast and is out of sync with the audio. I would be very grateful if someone can provide a solution. I am using Windows 10 on Chrome. Thank you.

This topic has been closed for replies.
Correct answer Hilary5C26

Hello Kartika

I have eventually worked out what to do. I changed the FPS on the Local Export page to 30, and it exported the same as on the Project page. Maybe this is obvious, but I am a novice.

Thanks. Hilary.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
June 2, 2021

Hi Hilary!

Sorry for the trouble. We can get this checked. 

  • What type of media files are you editing (codec/ format, frame rate, frame size)?
  • Have you tried exporting the video through another preset?
  • Which device did you use to capture footage?

 

Let us know.

Thanks,

Kartika

 

H
Hilary5C26AuthorCorrect answer
Participant
June 2, 2021

Hello Kartika

I have eventually worked out what to do. I changed the FPS on the Local Export page to 30, and it exported the same as on the Project page. Maybe this is obvious, but I am a novice.

Thanks. Hilary.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    June 4, 2021

    Glad to hear it has been resolved! Feel free to reach out if you run into any other questions or issues in the future. Thanks! Kartika

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