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Correct answer lionelm74434265

Rush works perfectly now.

I think that checking permissions and finding that there was an old 1.0 Rush folder that still existed. And then delete it... may have helped.

I also cleaned SMC and NVRAM on my Mac and it may also helped a lot. I give you the link if it may help : https://www.digitaltrends.com/computing/how-to-stop-mac-from-freezing/

Thank you for your help, Kartika.

Lionel

2 replies

lionelm74434265
lionelm74434265AuthorCorrect answer
Inspiring
May 15, 2020

Rush works perfectly now.

I think that checking permissions and finding that there was an old 1.0 Rush folder that still existed. And then delete it... may have helped.

I also cleaned SMC and NVRAM on my Mac and it may also helped a lot. I give you the link if it may help : https://www.digitaltrends.com/computing/how-to-stop-mac-from-freezing/

Thank you for your help, Kartika.

Lionel

Kartika Rawat
Community Manager
Community Manager
May 20, 2020

Awesome to hear it's working now. Give us a shout if you need anything else. 🙂

Thanks

Kartika 

 

Kartika Rawat
Community Manager
Community Manager
April 8, 2020

Hi there!

Sorry for the slow performance of Rush on your Macbook. Can you share the following details?

  • What type of media file are you working with (codec/ format, frame rate, frame size)?
  • Does it happen with a specific project or it's random?

Let us know.

Thank you,

Kartika

lionelm74434265
Inspiring
April 16, 2020

And... it is random. The problem occurs with different projects.

Kartika Rawat
Community Manager
Community Manager
April 17, 2020

Thanks for the information provided. Try to launch Rush via login in the Root user. Here's how:https://support.apple.com/en-in/HT204012

Let us know if it brings any change

Kartika