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Mejor respuesta de lionelm74434265

Rush works perfectly now.

I think that checking permissions and finding that there was an old 1.0 Rush folder that still existed. And then delete it... may have helped.

I also cleaned SMC and NVRAM on my Mac and it may also helped a lot. I give you the link if it may help : https://www.digitaltrends.com/computing/how-to-stop-mac-from-freezing/

Thank you for your help, Kartika.

Lionel

2 respuestas

lionelm74434265
lionelm74434265AutorRespuesta
Inspiring
May 15, 2020

Rush works perfectly now.

I think that checking permissions and finding that there was an old 1.0 Rush folder that still existed. And then delete it... may have helped.

I also cleaned SMC and NVRAM on my Mac and it may also helped a lot. I give you the link if it may help : https://www.digitaltrends.com/computing/how-to-stop-mac-from-freezing/

Thank you for your help, Kartika.

Lionel

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 20, 2020

    Awesome to hear it's working now. Give us a shout if you need anything else. 🙂

    Thanks

    Kartika 

     

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    April 8, 2020

    Hi there!

    Sorry for the slow performance of Rush on your Macbook. Can you share the following details?

    • What type of media file are you working with (codec/ format, frame rate, frame size)?
    • Does it happen with a specific project or it's random?

    Let us know.

    Thank you,

    Kartika

    lionelm74434265
    lionelm74434265Autor
    Inspiring
    April 16, 2020

    And... it is random. The problem occurs with different projects.

    lionelm74434265
    lionelm74434265Autor
    Inspiring
    May 8, 2020

    Hi Lionel, thanks for confirming. No that doesn't mean that. After this step, we can check if the permission is provided to Adobe folders. Check this link: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

     

    I hope this helps.

    Kartika


    Hello Kartika,

    Permissions (read and write) were already provided on Rush folders.

    Lionel

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