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Rush crashes on iOS when opening project
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/t5/premiere-rush-discussions/rush-crashes-on-ios-when-opening-project/td-p/10951298
Feb 27, 2020
Feb 27, 2020
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Just installed Rush on my IPad this evening. After reopening the app, the app crashes directly when opening any project. Tried to open the project on my iPhone and it opened without any problem.
I am running Rush version 1.5.1 and iOS 13.3.1.
Hope you can help.
TOPICS
Crash
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Mobile version
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Adobe Employee
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/t5/premiere-rush-discussions/rush-crashes-on-ios-when-opening-project/m-p/10957738#M3811
Mar 02, 2020
Mar 02, 2020
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Hi there!
Sorry to hear about this. We would need more info to troubleshoot the issue?
- Could you provide your system specs (CPU, RAM, GPU)?
- Does it happen with a specific project or it's random?
- Are you getting any error or message when Premiere Rush crashes? If yes, would you mind sharing the screenshot?
Let us know, we're happy to assist.
Thank you,
Kartika
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