Rush crashes on Samsung Dex when I cut a clip

Forum|Forum|1 year ago
April 16, 2024
3 replies
837 views

When I open my project on my Samsung S23 ultra in Dex (android 14), and I use the cut tool, Adobe rush closes my project and redirects me to the your projects screen.

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Correct answer Kevin-Monahan

Hi @wastedShaman,

I read your note. I apologize but that is not a supported device now: https://helpx.adobe.com/premiere-rush/system-requirements.html.

Sorry for the frustration. Good luck, and let us know if you need further assistance with Rush in the future.

Thanks.
Kevin

Kevin-Monahan

Correct answer

Community Manager

Hi @wastedShaman,

I read your note. I apologize but that is not a supported device now: https://helpx.adobe.com/premiere-rush/system-requirements.html.

Sorry for the frustration. Good luck, and let us know if you need further assistance with Rush in the future.

Thanks.
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

W

wastedShamanAuthor

Known Participant

So the link you sent gives me a 404 error. So your telling me a samsung 23ultra is not a supported device device for Adobe Rush? I'm sorry but I don't believe that. Perhaps forward a working think so I can confirm.