Rush doesn't show my projects when I open the app

Forum|Forum|5 years ago
May 27, 2020
2 replies
3689 views

I can't seem to open my projects from Adobe Rush on my desktop. Every time the app opens the thumbnail doesn't even show the regular RU (rush). It doesn't show my projects or anything at all whenever I open the app. I tried installing the earlier versions before the update but none seem to work. need help!

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Correct answer Ima_Creative

Finally worked, Just pressed Alt + adobe premiere rush icon (on my taskbar) to reset preference and now it started working again. Thank you for the help.

katharienag63772909

Participating Frequently

just opened Rush and no projects at all. I had been working on an important and have lost everything.

BIG99

Participant

Did you manage to find your files? I've just reset the preferences because all the Overlays were missing and now my projects have vanished.

S

Steve Grisetti

Legend

Which processor do you have on which operating system? How much free space is left on your hard drive?

Are you opening Rush from the Creative Cloud Desktop window?

I'm not sure what you mean by "Every time the app opens the thumbnail doesn't even show the regular RU (rush)."

I

Ima_CreativeAuthorCorrect answer

Participant

Finally worked, Just pressed Alt + adobe premiere rush icon (on my taskbar) to reset preference and now it started working again. Thank you for the help.

dgordon

Participant

I've done that - didn't work - I've uninstalled, reinstalled still doesn't work - I've been in contact with ADOBE and they haven't been able to help - I' now at the end of my rope - time to switch software

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