Skip to main content
I
Ima_Creative
New Participant
May 27, 2020
Answered

Rush doesn't show my projects when I open the app

  • May 27, 2020
  • 2 replies
  • 3673 views

I can't seem to open my projects from Adobe Rush on my desktop. Every time the app opens the thumbnail doesn't even show the regular RU (rush). It doesn't show my projects or anything at all whenever I open the app. I tried installing the earlier versions before the update but none seem to work. need help!

    This topic has been closed for replies.
    Correct answer Ima_Creative

    Finally worked, Just pressed Alt + adobe premiere rush icon (on my taskbar) to reset preference and now it started working again. Thank you for the help.

    2 replies

    katharienag63772909
    katharienag63772909
    Participating Frequently
    May 4, 2023

    just opened Rush and no projects at all. I had been working on an important and have lost everything.

     

    BIG99
    BIG99
    New Participant
    February 22, 2024

    Did you manage to find your files? I've just reset the preferences because all the Overlays were missing and now my projects have vanished.

     

    S
    Steve Grisetti
    Brainiac
    May 27, 2020

    Which processor do you have on which operating system? How much free space is left on your hard drive?

     

    Are you opening Rush from the Creative Cloud Desktop window?

     

    I'm not sure what you mean by "Every time the app opens the thumbnail doesn't even show the regular RU (rush)."

     

    I
    Ima_CreativeAuthor
    New Participant
    May 27, 2020

    My computer is on a 64-bit operating system with 16GB RAM, 52.9GB free of 111GB on Drive C, and yes I am opening Rush on the Creative Cloud Desktop window. This problem started occuring right after I updated the app.

     

    What I meant by that was it didn't show the RU thumbnail on the taskbar (the one on the bottom of the screen), it only showed a white square thunmbnail...but it's showing now. My problem really is, when it opens I can only see the *File Edit Clip etc and everything else is just blank. I don't see my projects that I created or even just the standard home screen where you see a New Project, Open Project options. There's just blank space. It looks like this. 

    R
    Rachel256798492slm
    New Participant
    August 16, 2022

    did you ever get this resolved? I'm struggling with same issue

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices