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Jonnyjack69
Participant
March 1, 2024
Answered

rush export files are corupted

  • March 1, 2024
  • 1 reply
  • 570 views

I used rush couple of months and it worked well until couple of days, export files are corrupted and unplayable. I tried to install but nothing changes. Any suggestions?

    This topic has been closed for replies.
    Correct answer Jonnyjack69

    Hey there, @Jonnyjack69,

    Thanks for the note. If you have an NVIDIA GPU, then yes. Try rolling back to the previous driver and report back, if you don't mind. Does it work now? Others on the Premiere Pro side of things are also having issues, so I would not be surprised if it is affecting Rush users, as well. Take care.

     

    Thanks,
    Kevin


    Mission completed, installed the previous driver and it works now.

    Thanks for everything

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 1, 2024

    Can you give us details about your computer or device and your media? What export settings did you use? Let us know, @Jonnyjack69.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    J
    Jonnyjack69Author
    Participant
    March 1, 2024

    my pc spec Intel i5 9300H, NVIDIA GeForce GTX 1650, ram 16 gb DDR4

    The media was recorded on an iPhone 13 in HD resolution.

     I use rush just to cut and speed up videos.

    Thanks

     

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 1, 2024

    Hi @Jonnyjack69,

    Did you update your GPU driver or anything else on your computer lately?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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