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Hi,
New user to Premiere Rush, never successfully got it running.
I always stuck at the "preparing media", the loading bar never shows progress. And when I click "cancel", it fully stucks and I had to force leave.
Newest MacBook Pro......
Model Name: MacBook Pro
Model Identifier: MacBookPro15,2
Processor Name: Intel Core i5
Processor Speed: 2,4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Hyper-Threading Technology: Enabled
Memory: 8 GB
I have read other post about this, but never found real solutions.
Look for help !
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Hi Tingscat,
Looks like you've been reading a bit but if you haven't come across this solution please try it out.
Hope this does the trick! If not, please let us know.
Peter
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Bummer! Sorry, this is happening. Can you please do the following
To gather a “Sample Process” if you’re running OS X:
Also, getting your logs would be helpful. You can access those here:
~/Library/Application Support/Adobe/Common/Team Projects Local Hub
Last question, how much disk space and CC space do you have available?
Thanks again!
Peter
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Thank you! Are you also able to provide the logs from here:
~/Library/Application Support/Adobe/Common/Team Projects Local Hub
Thanks again! Hope to understand what's going on soon. Appreciate your time.
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