Rush got stuck at preparing media (mac)

Question

Hi,

New user to Premiere Rush, never successfully got it running.

I always stuck at the "preparing media", the loading bar never shows progress. And when I click "cancel", it fully stucks and I had to force leave.

Newest MacBook Pro......

Model Name: MacBook Pro

Model Identifier: MacBookPro15,2

Processor Name: Intel Core i5

Processor Speed: 2,4 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Hyper-Threading Technology: Enabled

Memory: 8 GB

I have read other post about this, but never found real solutions.

Look for help !

petergaraway · Answer

Hi Tingscat,

Looks like you've been reading a bit but if you haven't come across this solution please try it out.

Hope this does the trick! If not, please let us know.

Peter

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