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Rush included or not included in Photography Plan

Forum|Forum|5 years ago
May 30, 2020
8 replies
15408 views

I purchased the 20GB Photography Plan earlier this week. In the Creative Cloud desktop app Premiere Rush is listed under "Included in your subscription". When I open Rush it tells me that I need to pay to use it.

Can Adobe either please make Rush part of the Photography Plan or stop listing it as available?!

From perusing the forums it appears that this has been an issue for some time now. It is either a dishonest marketing ploy or careless programming. Either way it needs to be rectified.

This topic has been closed for replies.

Correct answer Warren Heaton10841144

The Photography plan does not include the premium features of Rush.

The Premiere Rush Starter plan is available to anyone with an Adobe ID.

Photoshop supports video editing and may meet the needs of someone who is considering the Creative Cloud Express plan or the Creative Cloud All Apps plan that each includes the premium features of Rush.

Video editing in Photoshop

https://helpx.adobe.com/photoshop/using/new-video-features-photoshop-cs6.html

Photography (20GB) Plan (https://www.adobe.com/creativecloud/photography.html)

US $9.99/mo

Lightroom for desktop and mobile, Lightroom Classic, and Photoshop on desktop and iPad.

Premiere Rush Starter Plan
Free

Unlimited exports
Easy editing and effects
Customize animated titles
Add soundtracks from our free library

Creative Cloud Express Plan
US $9.99/month

Access to all Premiere Rush premium features and content
Sync video projects across mobile and desktop
Creative Cloud Express features and content, including Photoshop Express
100GB of cloud storage
(upgrade for more)

Creative Cloud All Apps Plan

US $52.99/month
Get 20+ Creative Cloud apps for photography, design, video, web, UX, and social media.
Includes:
Acrobat Pro
Photoshop
Illustrator
InDesign
Premiere Pro
After Effects
Lightroom
XD
Animate
Lightroom Classic
Dreamweaver
Dimension
Audition
InCopy
Character Animator
Capture
Fresco
Bridge
Creative Cloud Express
Premiere Rush
Photoshop Express
Photoshop Camera
Media Encoder
Aero
Adobe Scan
Fill & Sign
Acrobat Reader
100GB of cloud storage, Adobe Portfolio, Adobe Fonts, and access to the latest features and updates as soon as they're released

This is current as of 02/24/2022.

W

Warren Heaton10841144

Correct answer

Community Expert

The Photography plan does not include the premium features of Rush.

The Premiere Rush Starter plan is available to anyone with an Adobe ID.

Photoshop supports video editing and may meet the needs of someone who is considering the Creative Cloud Express plan or the Creative Cloud All Apps plan that each includes the premium features of Rush.

Video editing in Photoshop

https://helpx.adobe.com/photoshop/using/new-video-features-photoshop-cs6.html

Photography (20GB) Plan (https://www.adobe.com/creativecloud/photography.html)

US $9.99/mo

Lightroom for desktop and mobile, Lightroom Classic, and Photoshop on desktop and iPad.

Premiere Rush Starter Plan
Free

Unlimited exports
Easy editing and effects
Customize animated titles
Add soundtracks from our free library

Creative Cloud Express Plan
US $9.99/month

Access to all Premiere Rush premium features and content
Sync video projects across mobile and desktop
Creative Cloud Express features and content, including Photoshop Express
100GB of cloud storage
(upgrade for more)

Creative Cloud All Apps Plan

US $52.99/month
Get 20+ Creative Cloud apps for photography, design, video, web, UX, and social media.
Includes:
Acrobat Pro
Photoshop
Illustrator
InDesign
Premiere Pro
After Effects
Lightroom
XD
Animate
Lightroom Classic
Dreamweaver
Dimension
Audition
InCopy
Character Animator
Capture
Fresco
Bridge
Creative Cloud Express
Premiere Rush
Photoshop Express
Photoshop Camera
Media Encoder
Aero
Adobe Scan
Fill & Sign
Acrobat Reader
100GB of cloud storage, Adobe Portfolio, Adobe Fonts, and access to the latest features and updates as soon as they're released

This is current as of 02/24/2022.

A

anthonix

Participating Frequently

That explains a lot, thanks!. So their marketing is just wrong then. Or lying.

Heck I know they're a company and all, but been giving them AUD15 a month for many years now and still don't have premium featuers of Rush.

Or looking at Premiere Rush Free Download: What's Included in the Starter Plan? | ProDesignTools I wonder if my subscription lapsed once and reset what I'm entitled to.

M

MrhoniKeith

Known Participant

I just uninstalled the app on my iMac. I originally installed it because of the email you've seen and discussed and that the email said the "premium" vesion of the app for my Photography Plan. I don't need lots of features and iMovie on my iPad is lacking some features that are on the desktop verion of iMovie and looked like Rush had those couple features.

Ioannis5E6D

Participating Frequently

Hi,

regarding error message that HEVC codec is missing, i uninstalled latest version, installed from creative cloud app 2 versions earlier (not 1.5.58 but 1.5.54) and codec missing error disappeared plus 4K videos can now be displayed, edited and exported!

TMAoGaP

Participating Frequently

THANK YOU! For whatever reason that WORKED!!! Not sure why or how, but it worked! Thank you SO much! Now we can continue to post boring, crappy content on YouTube!

Robbie Tavoni

Participating Frequently

Misleading and poor form by Adobe.

Wording the product as included in your plan toten find out, after downloading that it is in fact a trail version.

This is a really cheap trick.

I am sure you lose more reputation than you gain customers by acting in this way.

Very disappointed.

Robbie Tavoni

Participating Frequently

Apologies for above post typing mistake ... it should read as follows:

Misleading and poor form by Adobe.

Wording the product as included in your plan to then find out, after downloading that it is in fact a trail version.

This is a really cheap trick.

I am sure you lose more reputation than you gain customers by acting in this way.

Very disappointed.

Kilroy238

Participant

They don't care. They had it like that for years with people calling foul
but we were told to look at the actual fine print and to not have such an
attitude about getting cheated. They just changed it a few months ago to
reflect that it was an app to try but they switched it back. They are all
about the bait and switch it seems. I went to cancel my account today over
other reasons and accepted 2 free months but after that I'm moving on from
monthly fees. Just not worth it.

A

alienplanet

Participating Frequently

So today (22/10/2021) I get this in an email from Adobe:
"Dear Adobe Customer,
In the coming week your Adobe Creative Cloud membership will start to include the premium version of two additional applications: Adobe Premiere Rush and Adobe Photoshop Express. Your Creative Cloud plan remains the same price even with the addition of these applications."

Sounds good, I like the idea of Rush as an alternative to Final Cut when I just want a quick throwaway vid for insta - but the '3 export' limit remains. Have I just jumped the gun i.e. the full version will become available, or is this Adobe using a very questionable marketing tactic to get some attention for Rush?

ProDesignTools

Community Expert

@alienplanet –

This is interesting. So you currently have the Photography plan?

That email states "the premium version" of Rush... Usually, one would think the premium version would be the full version. But you mention "the 3 export limit remains" – does the email say that?

Next week is the big annual Adobe MAX conference, so guessing that this email could be a sign of an upcoming announcement... We'll probably learn more details then.

A

ashmairage

Participant

Yah, my issue is same as OP's. Got the email, was excited to use it to export little short dumb videos once every few months, load app and BAM, pay us please. They shouldn't have sent the email. 😞

petergaraway

Adobe Employee

Hello all,

I'm sorry for the confusing labeling that was used previously in the Creative Cloud app. The labeling has been updated. I hope that helps going forward.

Our freemium apps are now under a section called "Apps to try." If you see any other misleading messaging, please let me know, and I'll pass the information on to the right team.

I hope this is no longer a problem from now on.

Thanks for sharing your experience with us.

Peter

P

paull92729451

Inspiring

Thank you for finally changing that and making it clear. It's a shame it took well more than one year for that to happen, but at least people won't be installing Rush or purchasing the photography plan in the future believing the full version to be included.

P

paull92729451

Inspiring

this correction has now been reversed, and it's no longer in Apps to try, but again is suggested that it's somehow available just like Photoshop is. See my screenshot in another reply below.

I

Ivor16B6

Participant

As a new 20 GB Photography Plan subscriber, I'd like to add my disgruntlement at this misleading ploy from Adobe. It clearly states that Rush is "Available in your subscription", with no Try button, no Buy button. So restricting it to 3 videos is an interesting use of the word "available".

E

enigmaticon

Participant

I just signed up for the Photography plan believing that Premiere Rush was included - based on the materials from Adobe - and agree this is a bald-faced lied. Does Adobe respond to complaints in this forum? I am planning to file a BBB complaint.

P

paull92729451

Inspiring

I'm replying here because I want this issue to remain visible as long as possible. I've replied to other such posts and yes, it's dishonest. A bald faced lie. Rush is NOT included in the photography plan. A trial version is available. Shame, Adobe.

Chrysalis Travel

Participant

Wow, I'm just getting on this topic now and didn't realize it was ongoing for so long. Tried calling Adobd and getting help, then chatting. No one at Adobe will give me a straight answer.

G

gspam1

Participating Frequently

Yes, I also have the Adobe Photography plan (for years now) and am looking for a basic video editor. I'm concerned if I open Rush, Adobe will switch me to the $52 a month all App plan, so I uninstalled it. Showing Rush as part of the photography plan is dishonest. Adobe should simply list it as a free trial which I would be interested in, but not at the cost of losing my photography plan.

C

cristphoto1

Inspiring

I also have the Creative Cloud Photography plan and just started using Rush. It let me fully use the program but after saving three videos it said I had to upgrade to continue using. I clicked the Upgrade button and it wanted to charge me as much as the Photography plan itself. Thats crazy on many counts. First telling me its included in my plan, and then wanting to charge me as much as a much more powerful suite of Programs. I commented on this forum a week ago and have yet to hear from Adobe. But after reading other posts this sounds very deceptive.

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