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Participant
September 29, 2022
Answered

Rush isnt supported on galaxy S22 ultra

  • September 29, 2022
  • 3 replies
  • 3306 views

The community and myself are asking for Rush to be supported on Samsung Galaxy S22 Ultra. There isn't a reason that it can't work, before I did the latest update on my phone it was supported so it's definitely a software thing. I use it quite often and I would like to not have to go to another platform. 

This topic has been closed for replies.
Correct answer Kevin-Monahan

Issac and Ameen,

Sorry. Can you try rolling back to an earlier version? That may work. I did notice that system requirements say that there is no support for this specific phone, so that may explain things. I apologize for that.

 

Thanks,
Kevin

3 replies

Inspiring
December 11, 2022

Was this ever fix??

Participant
December 12, 2022

Nope. I'm searching for answers myself. Google store says "App not supported by your phone"

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
September 30, 2022

Issac and Ameen,

Sorry. Can you try rolling back to an earlier version? That may work. I did notice that system requirements say that there is no support for this specific phone, so that may explain things. I apologize for that.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
October 1, 2022

Hey Kevin,

 

Can you please let us know of the repository where we can download the old versions' APK. 

 

Best, 

Ameen

Kevin-Monahan
Community Manager
Community Manager
October 3, 2022

Hi Ameen,

If the version is not available on the Creative Cloud app, you can contact our agents here and make a request: https://helpx.adobe.com/contact.html

I hope that helps.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
September 30, 2022

It's the same case for me, it's weird.

 

I'd appreciate if Adobe can look into this, it's been stale for almost a month.