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Isaac2564684004o1
Participant
September 29, 2022
Answered

Rush isnt supported on galaxy S22 ultra

  • September 29, 2022
  • 3 replies
  • 3306 views

The community and myself are asking for Rush to be supported on Samsung Galaxy S22 Ultra. There isn't a reason that it can't work, before I did the latest update on my phone it was supported so it's definitely a software thing. I use it quite often and I would like to not have to go to another platform. 

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Issac and Ameen,

    Sorry. Can you try rolling back to an earlier version? That may work. I did notice that system requirements say that there is no support for this specific phone, so that may explain things. I apologize for that.

     

    Thanks,
    Kevin

    3 replies

    M
    MIAMI777
    Inspiring
    December 11, 2022

    Was this ever fix??

      S
      spmhealy
      Participant
      December 12, 2022

      Nope. I'm searching for answers myself. Google store says "App not supported by your phone"

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity ManagerCorrect answer
        Community Manager
        September 30, 2022

        Issac and Ameen,

        Sorry. Can you try rolling back to an earlier version? That may work. I did notice that system requirements say that there is no support for this specific phone, so that may explain things. I apologize for that.

         

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        A
        Ameen Altajer
        Participant
        October 1, 2022

        Hey Kevin,

         

        Can you please let us know of the repository where we can download the old versions' APK. 

         

        Best, 

        Ameen

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        October 3, 2022

        Hi Ameen,

        If the version is not available on the Creative Cloud app, you can contact our agents here and make a request: https://helpx.adobe.com/contact.html

        I hope that helps.

         

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        A
        Ameen Altajer
        Participant
        September 30, 2022

        It's the same case for me, it's weird.

         

        I'd appreciate if Adobe can look into this, it's been stale for almost a month.

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