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stevenbill
stevenbill
Participant
January 22, 2021
Question

Rush keeps Crashing During Rendering

  • January 22, 2021
  • 2 replies
  • 6054 views

I keep having issues with rendering certain videos. It's difficult to point my finger on the exact one but sometimes it exports fine and other times it will freeze part way through. i.e. a project will either work or it won't. Then either the program crashes and I force quit or my computer freezes and I have to do a hard reset.

I do a lot of video creation for work and have this program installed on my work and home PCs. I'm able to export no problem with my work but my recently purchased Dell XPS 15 is causing these issues and it's REALLY frustrating.

 

I am using the latest version of Rush (1.5.44) on my home computer (2020 XPS 15 with 16 GB Ram and i7 processor. It's a super good computer so I know it's not this). 

    This topic has been closed for replies.

    2 replies

    E
    Ethenia5CE5
    Participant
    November 8, 2021

    Hi all,

    I have encountered the same issue too that the Rush simply crashed by itself gazillions of times when I was exporting.

    Even before I clicked on Export, it already crashed. My video is only around 1 minute, approx. 93 MB (for the end result) and I have changed the advanced setting upon exporting to 'Custom'.

    I still have plenty of storage available on my desktop. Have tried to restart, have tried to update to the latest software version, have renamed the file.

     

    I am applying one of the preset titles from their 'gallery', though. Could it be the cause of the issue?
    Can anyone help if you still encounter the same reoccuring issue or someone from Adobe, please??

    veronicas92345992
    veronicas92345992
    Participating Frequently
    November 8, 2021

    I got to a point where Rush was crashing every 10 minutes or so, usually for no reason at all. I finally accepted that it can only handle the smallest, most basic of editing jobs and switched to Premiere Pro. Several months later and Premiere has only crashed a couple times, even when processing complex graphics. Rush is just terminally glitchy.

    As frustrating as it is--especially since Rush is a program that you pay good money for--I would recommend switching to Premiere moving forward.

    Unfortunately I don't have any solutions for your current problem, except to continue changing file, folder, and editing details until it budges.

    veronicas92345992
    veronicas92345992
    Participating Frequently
    May 8, 2021

    I don't really have anything to add, except that this is happening to me too after this recent update. Also have 16 GB RAM. Have the latest version, etc etc etc. I don't know how I'm going to get this video exported...it's crashed a dozen times now. Guess I'll just keep fiddling.

    veronicas92345992
    veronicas92345992
    Participating Frequently
    May 8, 2021

    Update: When I changed to manual export settings (no presets), I got a successful export. Hopefully this will work for others as well.

    defaultiz7zfgce0385
    defaultiz7zfgce0385
    Participant
    July 9, 2021

    How do you do that?

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