Rush on desktop: ‘Unable to Load Preview’

Forum|Forum|4 years ago
June 13, 2021
1 reply
1756 views

Rush on desktop (Windows 10) shows 'Unable to Load Preview!' message when I try to add images.

It's jpegs and pngs that I have exported from Affinity Designer.

(Screenshot attached)

This topic has been closed for replies.

Kartika Rawat

Community Manager

Hi Anders!

Sorry for the trouble. Can you provide the following information?

Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
What type of media files are they (codec/ format, frame rate, frame sie)?

Let us know.

Thanks,

Kartika

A

abdoncunha

Participant

Hello,

I am with the same problem, some pictures shows the message "Unload to load preview" and other pics are ok, and all of them are similar. I am using the version of Adobe Premiere Rush 2.6.0

D

david267032040cgl

Known Participant

Hi, I have exactly the same problem as "abdoncunha". I'm simply trying to add a number of JPEG images in to a project so that I can create a simple slideshow. In a folder of 56 images, all JPEGS under 9,000KB created in LRC, only three work all the others show the "! Unable to Load Preview". I've attached two that work and two that don't. Can anyone help please?

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