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Мария5EB4
Participant
January 30, 2021
Answered

Rush works incorrectly on Samsung S21 Ultra

  • January 30, 2021
  • 4 replies
  • 2184 views

Hello

 

Option "Add graphic elements" does not work correctly. Not all elements can be applied. Some elements are like in process of uploading but don't appear. Screenshots attached.

Samsung S21 Ultra, Adobe Rush.

 

thank you, 

Maria

 

 

 

This topic has been closed for replies.
Correct answer Kevin-Monahan

Hi Community,

This phone is now supported. System requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html

 

Please try your issue with the updated verion. 

 

Thanks,
Kevin

4 replies

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
January 20, 2022

Hi Community,

This phone is now supported. System requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html

 

Please try your issue with the updated verion. 

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
SkybornKreations
SkybornKreations
Participant
May 5, 2021

I got the link and said version not compatible of RUSH with my new S21Ultra. What can I use to edit videos on my S21

J
jeffhateserrorcodes
Participant
May 5, 2021
I use Power Director Pro now...it actually has more options than Rush.
It's different but when you get used to it, it's very good.

Jeff
    J
    Joe5E0B
    Participant
    March 12, 2021

    This needs to be an absolute priority for you Adobe. You would be fired if you were a person at a company for missing the 100th deadline... get moving.  

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      February 3, 2021

      Hi there!

      Ruh is not officially available on Samsung S21 ultra. This might be the reason for the unavailability of a graphic panel. You can check the list of the supported device: https://helpx.adobe.com/premiere-rush/user-guide.html/premiere-rush/system-requirements.ug.html

      Also, please add the feature request here

      Let us know if you have any questions.

      Thanks,

      Kartika

        REflected Media
        REflected Media
        Participant
        February 22, 2021

        Are you serious? The most up to date and powerful Android smartphone released this year "isn't compatible" with premiere rush? 🤦🏼‍♂

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