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Sony a6700 clips won’t load in IPad app

New Here ,
Mar 16, 2024 Mar 16, 2024

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It seems that clips from the Sony A6700 won't load on the IPad app. They are MP4 clips. Will this camera be compatible?

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correct answers 1 Pinned Reply

Adobe Employee , Mar 18, 2024 Mar 18, 2024

Hi @David32593861qblp,

Thanks for the note and information. The camera should be able to shoot the correct footage, but you might need to change the settings. I feel the footage might be HEVC 10-bit 4:2:2 at 4K. Is that the case? Please let the community know.

 

Thanks,
Kevin

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Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hi @David32593861qblp,

Thanks for the note and information. The camera should be able to shoot the correct footage, but you might need to change the settings. I feel the footage might be HEVC 10-bit 4:2:2 at 4K. Is that the case? Please let the community know.

 

Thanks,
Kevin

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New Here ,
Mar 19, 2024 Mar 19, 2024

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Yes, you have the codec correct in terms of the A6700 footage I was trying to load. What is the correct codec that I should use?

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Adobe Employee ,
Mar 21, 2024 Mar 21, 2024

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Try the 4K 8-bit 4:2:0 preset. I hope that works for you, @David32593861qblp.

 

Thanks,
Kevin

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