The app is giving me a very hard time

Forum|Forum|3 years ago
January 25, 2023
1 reply
140 views

I subscribed to the app and it keeps saying I can't access any premium features. I've spoke to different customer service representatives but no solution has been provided. Am so tired of this issue happening over and over again. At this point I won't be renewing my subscription again.

Mobile version

This topic has been closed for replies.

Myra Ferguson

Community Expert

Have you signed into the app with your Adobe ID? If so, you might try signing out and back in again. You might also try downloading the Creative Cloud Mobile App and signing into it too.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded