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연희엄38961972
Known Participant
January 9, 2019
Question

The sound and video aren’t synchronized

  • January 9, 2019
  • 1 reply
  • 967 views

I use Premier Rush. At first, obviously there was no problem. But now the sound and video aren't synchronized. The sound comes out right, but the video repeats for a few seconds. I thought it was a video problem. The same thing happens when I try different video. The same thing happens for both application and desktop versions. I posted on YouTube. https://youtu.be/RIREWlbNseA

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    1 reply

    Vinay Dwivedi
    Adobe Employee
    Adobe Employee
    January 9, 2019

    Hi ququ432,

    Please provide some information mentioned below.

    Version of Premiere Rush installed

    Device in use iPhone/iPad/MAC/Windows and the version of OS installed.

    What is the source of footage i.e. Shot from a camera or downloaded, mention the make and model if any camera is used

    //Vinay

    연희엄38961972
    Known Participant
    January 9, 2019

    I used Windows 10.

    And I used just phone, Iphone X.

    Vinay Dwivedi
    Adobe Employee
    Adobe Employee
    January 9, 2019

    What is the source of the files like make and model of the camera?

    Mention the Operating system/iOS version too