Skip to main content
Known Participant
July 13, 2024
Question

Transparent files load and then a few seconds loose the transparency

  • July 13, 2024
  • 1 reply
  • 179 views

I am using 2.10.0 build 30 desktop and when I load a tranparent video it come ups transparent and then few seconds it has a blacl background. Transparent files do no work on the mobile version but do/did on the desktop. Are there any plans for upates or is adobe going to phase this app out? I included a video showing   this.

This topic has been closed for replies.

1 reply

Kevin-Monahan
Community Manager
Community Manager
July 16, 2024

What kind of file is this, Tony? Can you share a sample? I hope the community can assist! Sorry for the hassle.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio