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T
TahisCarvalho
Participant
March 28, 2020
Question

travando

  • March 28, 2020
  • 1 reply
  • 309 views

adobe premiere rush 1.5

pára de funcionar assim que abro. 

aparece a tele que ele parou de responder. E tenho que fechar. 

O que tenho que fazer? Tenho um projeto nele e não consigo abrir

intel7.1, windows 10

feito limpeza no PC ontem. 

 

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    March 30, 2020

    Hi Tahis!

    We're sorry about this. Could you share more info so that we can start with troubleshooting?

    • Are you experiencing the same behaviour with other projects as well?
    • Is there any error or message when it stops responding?
    • What type of media files have you used (codec/ format, frame rate, frame size)?

    I was wondering if updating the latest version of rush could work. You can try to update and see if it brings any change.

     

    Let us know, we're here to help.

    Thank you, 

    Kartika

     

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