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V
Valéry 17378366
Participant
April 13, 2020
Question

Type de média non pris en charge

  • April 13, 2020
  • 1 reply
  • 2096 views

Message d'erreur lors de l'importation du média 

média non pris en  charge? Pourquoi?

c'est une vidéo transférée du drone sur l'iPhone via une micro sd. 

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    April 13, 2020

    Hi Valéry!

    Sorry to see you're getting an issue with Premiere Rush. We would need more info to troubleshoot further.

    • What type of media files are you trying to import (codec/ format, frame rate, frame size)?
    • Could you provide the screenshot of the error?

    Let us now, we're here to help

    Thank you,

    Kartika

     

    V
    Valéry 17378366Author
    Participant
    April 14, 2020
    Hi
    How can i see format video i transferred on iPhone by a micro sd card?

    Envoyé de mon iPhone
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    April 17, 2020
    Message os that :
    Erreur lors de l’importation du média
    Type de média non pris en charge
    Impossible d’importer 1 média sur 1

    Envoyé de mon iPhone

    Thanks for the information. You can see Rush-supported codecs and formats: https://helpx.adobe.com/in/premiere-rush/help/import-footage.html#file-format-support

    Let us know if you find it helpful.

    Kartika

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