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Participant
April 13, 2020
Question

Type de média non pris en charge

  • April 13, 2020
  • 1 reply
  • 2096 views

Message d'erreur lors de l'importation du média 

média non pris en  charge? Pourquoi?

c'est une vidéo transférée du drone sur l'iPhone via une micro sd. 

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1 reply

Kartika Rawat
Community Manager
Community Manager
April 13, 2020

Hi Valéry!

Sorry to see you're getting an issue with Premiere Rush. We would need more info to troubleshoot further.

  • What type of media files are you trying to import (codec/ format, frame rate, frame size)?
  • Could you provide the screenshot of the error?

Let us now, we're here to help

Thank you,

Kartika

 

Participant
April 14, 2020
Hi
How can i see format video i transferred on iPhone by a micro sd card?

Envoyé de mon iPhone
Kartika Rawat
Community Manager
Community Manager
April 17, 2020
Message os that :
Erreur lors de l’importation du média
Type de média non pris en charge
Impossible d’importer 1 média sur 1

Envoyé de mon iPhone

Thanks for the information. You can see Rush-supported codecs and formats: https://helpx.adobe.com/in/premiere-rush/help/import-footage.html#file-format-support

Let us know if you find it helpful.

Kartika