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1

Unable to import media to Premier Rush

New Here ,
May 08, 2025 May 08, 2025

Every time I try to import media, I get this message -

"Unsupported media type. 1 of 1 media could not be imported"

This has happened in the past couple of months, before this I was able to use the app fine. 

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Error or problem , Import
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correct answers 1 Correct answer

Adobe Employee , May 08, 2025 May 08, 2025

Hi,

Try turning off spatial audio in camera settings. Then you should be able to import the media. I hope that works for you.

 

Thanks,
Kevin

 

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Adobe Employee ,
May 08, 2025 May 08, 2025

Hi,

Try turning off spatial audio in camera settings. Then you should be able to import the media. I hope that works for you.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
May 08, 2025 May 08, 2025

Thanks Kevin, that has worked! And I can add old videos which were recorded with spatial audio...strange!

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Adobe Employee ,
May 14, 2025 May 14, 2025
LATEST

That is weird!

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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