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Unsupported file type error

New Here ,
Mar 16, 2024 Mar 16, 2024

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I am getting error unsupported media type while uploading photos to adobe rush from iPhone 15

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correct answers 1 Pinned Reply

Adobe Employee , Mar 18, 2024 Mar 18, 2024

Hi there! Sorry about the error. What's the source of the media files that you're uploading? Can you share the details of the file (codec/ format, frame size)?

 

Let us know.

 

Thanks,

KR

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Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hi there! Sorry about the error. What's the source of the media files that you're uploading? Can you share the details of the file (codec/ format, frame size)?

 

Let us know.

 

Thanks,

KR

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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