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Sami6969
Participant
March 5, 2024
Question

Video messed up after exporting.

  • March 5, 2024
  • 2 replies
  • 368 views

I edited a couple videos before and everything went smooth but this time I added a couple of short videos, edited them and made a longer one. I also added a sound track and some transitions. After exporting it the whole video is messed up. The sound is ok, but the whole image is broken. I can only see a bit of the top part and the rest is just a bunch of colorful vertical lines. I tried downloading it in 1080p and also in 2k but it wont work either way. Also tried uploading it to yt directly from the program but it hasnt been uploaded.

Did anyone have this problem or knows how can I solve it?

    This topic has been closed for replies.

    2 replies

    F
    Fabboy
    Inspiring
    March 6, 2024

    There is a problem with the latest nvidia driver (551.61), I recommend you search the nvidia website for a previous driver and install it, I installed the one (551.23) which is from a month ago and it solved this problem

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      March 6, 2024

      Thank you for confirming what worked for you, @Fabboy. It's folks like you that keep the community strong.

       

      Cheers,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      March 6, 2024

      Hi @Sami6969,

      Thanks for the info. Can you give us more information? Are you operating on a computer or mobile device? Can you give more info about that? Is the footage HEVC or H.264? Let us know.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      S
      Sami6969Author
      Participant
      March 6, 2024

      I'm using a laptop running on windows 11 pro with an i5-10300H and a gtx 1650 max-q as a graphics card. I dont know if the footage is HEVC or H.264. 

      This is a picture of what i can see when i try to watch the video.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      March 6, 2024

      Hey there, @Sami6969,

      I may have a solution for you. We are seeing this in Premiere Pro, as well. For now, we suggest you reinstall the previous driver. Specifically, install the Studio driver, version 551.23. You can find this via:

      1. Nvidia.com

      2. Select Drivers from the top menu bar.

      3. Click the Beta and Older Drivers link.

      4. From the "Recommended / Beta" popup menu, choose Studio Driver

      5. Choose your Nvidia product, operating system, and language. 

       

      After clicking Search, download and install version 551.23. 

       

      Let the community know if this worked for you.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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