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T
troymphoto
Participant
February 17, 2020
Answered

Videos appearing squeezed on the preview and the timeline after update in Premiere Rush.

  • February 17, 2020
  • 4 replies
  • 3810 views

Hi all,

 

I've just updated Premiere Rush to it's newest version, and all the videos in my current projects are appearing squeezed (see image below). If anyone knows how to resolve this issue, I would very much appreciate your help. Thank you.

 

Troy

Title edited by mod

 

    This topic has been closed for replies.
    Correct answer Also Squeezed

    I had the same issue and found a fix, not sure if it will work for you as well.

     

    View > Uncheck "Use Optimized Clips"

    View > Preview Quality > Set to Low

    4 replies

    S
    Santiago303816433i44
    Participant
    June 8, 2023

    The fix for me was to do: Transform > Rotation > Set to .001 degrees. It instantly fixed it and placed it on 0 degrees.

    Swink Design Ltd
    Swink Design Ltd
    Participant
    July 10, 2020

    Hi, I'm having the same issue. I'm new to Adobe Rush. I created a 5 minute movie for a presentation on my old imac. I've recently invested in a new more powerful imac - today i've gone into Rush to view the project and the entire timeline is horizonally condensed to the point that future changes seem almost impossible. Spent days on teh presentation so I hope that there is a fix! Cheers, Chris.

    A
    Also SqueezedCorrect answer
    Participant
    October 19, 2021

    I had the same issue and found a fix, not sure if it will work for you as well.

     

    View > Uncheck "Use Optimized Clips"

    View > Preview Quality > Set to Low

      T
      tiffwolff
      Participant
      May 2, 2022

      This worked for me too! Thanks:)

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      February 20, 2020

      Hi Troy,

      Thank you for reaching out. 

      • Are you getting this issue with a specific project or it's random?
      • What happens when you close the Premiere Rush and re-launch it?

      Looking forward to your response.

      Regards,

      Kartika

      T
      troymphotoAuthor
      Participant
      February 25, 2020

      Hi Kartika,

       

      I keep getting them on all my projects. Even the older ones that were fine are appearing the same way now. It does make editing a bit difficult as I'm looking at an image that is squashed rather than in the true aspect ratio. The good thing is once I export the file it all seems to appear perfectly normal.

       

      Regards,

       

      Troy

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      February 26, 2020

      Thanks for getting back to us. Could you try to sign out and sign in back to Creative Cloud and re-launch the Premiere Rush.

      Let us know if it brings any change.

      Kartika

      S
      Steve Grisetti
      Legend
      February 18, 2020

      It looks like you're on a Windows 10 computer.

      What device created this video?

      Open the original video clip in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text and paste it to this forum. Once we kow the specs of your video we can better advise you.

      T
      troymphotoAuthor
      Participant
      February 18, 2020

      Hi Steve,

       

      The video was filmed on a Samsung Galaxy S8 phone then imported and edited on a Windows 10 PC. Though the preview looks squeezed, once I export the footage, it appears normal.

      anissa_thompson
      Community Expert
      anissa_thompsonCommunity Expert
      Community Expert
      February 19, 2020

      Rush may need to resync to get the latest info for your media and update it's cache... Try logging out of Rush & Adobe CC completely (on all devices you use Rush is safest), and log back in again.

      Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat
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