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fionaw54965243
Participant
April 26, 2024
Answered

Videos won't finish rendering

  • April 26, 2024
  • 3 replies
  • 1134 views

Hello,

 

I'm trying to export a video in Rush and the videos won't finish rendering. It's only 35 seconds long, using the automatic quality and frame rate settings (though I've also used lower quality and it still won't finish). I'm using a Google pixel 8 pro and I think I'm on the most recent version of Rush 2.8.0.2719

 

With the discontinuation of the syncing between devices this has made it very difficult to use Rush. I've spent a bit of time editing this video and now will have to go find another app to do it again since I can't pull it up on my computer to try to render it there.

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hello @fionaw54965243, Hello @Hannah370160541tmk 

    Thanks for the note.

    quote

    I'm using a Google pixel 8 pro and I think I'm on the most recent version of Rush 2.8.0.2719

     

    Sorry, but that is not a supported device. See system requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html.

     

    That is likely at the heart of your issue. Sorry about that.

     

    Thanks,
    Kevin

    3 replies

    N
    Nerradus
    Participant
    May 3, 2024

    Same issue, gets round 30 % and crashes, using Sony Expria 5II

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      May 13, 2024

      Hi @Nerradus,

      Sorry about that. It may be that the device you are using is not supported in system requirements. Sorry about that.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity ManagerCorrect answer
      Community Manager
      April 26, 2024

      Hello @fionaw54965243, Hello @Hannah370160541tmk 

      Thanks for the note.

      quote

      I'm using a Google pixel 8 pro and I think I'm on the most recent version of Rush 2.8.0.2719

       

      Sorry, but that is not a supported device. See system requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html.

       

      That is likely at the heart of your issue. Sorry about that.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      F
      fionaw54965243Author
      Participant
      April 27, 2024

      Oh okay, that's very disappointing considering Google are one of the major brands available and the Pixel 8 Pro has been out for months.

       

      If the sync across devices functionality was still around it wouldn't be an issue, but not being able to edit on my phone where I'm taking the videos isn't great.

        H
        Hannah370160541tmk
        Participant
        April 26, 2024

        I am having the same issues! A few days ago it worked totally fine, now it stops at either 9% oder 27% or won't even start. Even if i use lowest quality to export. 

          H
          Hannah370160541tmk
          Participant
          April 26, 2024

          Also using google pixel 8 pro btw. On my iphone it works totally fine 

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