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Why does my RUSH keep crashing?!?!

New Here ,
Aug 13, 2020 Aug 13, 2020

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Been using the Adobe Rush app for about a little over 6 months now and within the last month crashing during my editing cadence has gone up tremendously. 

 

I will be in the middle of editing or making adjustments and it will just freeze in give me an alert that the app is not responding I have to then completely close the app and reopen the app today alone this has happened at least 10 times. 

I am using the app on a Samsung Galaxy note 10 that has all updates up to date.

 

TOPICS
Crash , Freeze or hang , Mobile version

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Adobe Employee ,
Aug 19, 2020 Aug 19, 2020

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Hi Jessica!

We're sorry about the issue. Would you mind sharing more information with us?

Let us know. Happy to help.

 

Thanks,

Kartika

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