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Why is my premiere rush keeps stopping!!

Jane344595507kwn
New Here ,
Dec 26, 2023 Dec 26, 2023

I am very frustrated. I can't even edit my video on my phone now!! It keeps stopping!! 

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Crash , Mobile version
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correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Jan 01, 2024 Jan 01, 2024

Hello @Jane344595507kwn,

Sorry for the problem. May we have full details about your computer system or mobile device? What kind of media are you editing with? Which version of Rush is it? Information like this will help the community solve your issue more easily. Sorry for the issue.

 

Thanks,
Kevin

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Jan 01, 2024 Jan 01, 2024
LATEST

Hello @Jane344595507kwn,

Sorry for the problem. May we have full details about your computer system or mobile device? What kind of media are you editing with? Which version of Rush is it? Information like this will help the community solve your issue more easily. Sorry for the issue.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Resources
Troubleshooting
Find the Premiere Rush Version Number
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Troubleshoot Common Errors
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Premiere Rush Common Questions
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Contact Adobe Customer Care
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Knowledge Base Articles
Bugs fixed in October 2019 (version 1.2.11) release
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Known issues and limitations in Adobe Premiere Rush
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User Guide
User Guide
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