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R
RoxyRulz
Participant
August 1, 2020
Answered

[WIN10] Rush stuck on open screen

  • August 1, 2020
  • 1 reply
  • 692 views

Had to recently reinstall all Adobe apps and now Rush won't open. It just sits stuck in open mode with the circle loader. Help!

This topic has been closed for replies.
Correct answer Kartika Rawat

Hey Roxy!

We're sorry for the trouble you're having Premiere Rush. Does this sound like the issue you're seeing? https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/11317242?page=1#M5975

 

Let us know if that helps.

Thanks,

Kartika

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
August 3, 2020

Hey Roxy!

We're sorry for the trouble you're having Premiere Rush. Does this sound like the issue you're seeing? https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/11317242?page=1#M5975

 

Let us know if that helps.

Thanks,

Kartika

R
RoxyRulzAuthor
Participant
August 5, 2020
Sadly, it did not work. Still stuck on the opening screen.
R
RoxyRulzAuthor
Participant
August 5, 2020

Oh! That's frustrating. I think we'll need to hop on a remote session to troubleshoot this further. Can you reach out to us via phone or chat here? http://helpx.adobe.com/contact.html 

Let us know how it goes.

 

Thanks,

Kartika


It worked!! Gave it another try and woot!
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