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Franklin225634203fmf
Participant
January 8, 2022
Question

Windows 11 compatibility with Premiere Rush

  • January 8, 2022
  • 2 replies
  • 1585 views

It looks like Rush does not work with Windows 11. My issue was that my vidoes would not sync from my phone to my Rush cloud that I could see. First I thought ok maybe there is an issue with Android 12.  So I connected my phone via USB and copied the files to my PC. When I went I went to create the new project, Rush crashes every time I go to the folder to import the video files.  There seems to be a problem with Android 12 as well since it will not sync the files from my phone. Samsung Galaxy Fold 3 is my phone for the record.

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2 replies

andrewmontooth
andrewmontooth
Known Participant
March 13, 2023

Did you ever get this to work? Over a year later, I'm running into very similar problems only I'm using standard hardware (Lenovo Thinkpad, iPhone 12, OneDrive cloud). Very frustrating.

 

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 14, 2022

    Hi there!

    Sorry about the trouble. Can you let us know your system details (OS, CPU, RAM, GPU)? Also, let us know your Rush version.

    Samsung Galaxy Fold 3 is not officially supported. This could be the reason for the syncing problem. 

     

    Let us know.

    Thanks,

    Kartika

      F
      Franklin225634203fmfAuthor
      Participant
      January 14, 2022

      I sent an email but I do not see the reply.  Since I know how to get around the phone not syncing I will deal with it for now sindcethe Z Fold 3 is not supported.  THe Machine is WIndows 11 running on an i7 10700k with 32 GB RAM and an RTX 3070. Rush is version 2.0.0 build 830

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