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Participant
February 25, 2021
Question

File Import Failure: header erro

  • February 25, 2021
  • 1 reply
  • 455 views

Hello, 

I'm trying to import my Jpeg pictures from PC desktop drive to Rush for a video montage but I get an import file failure with error message "header error".

What does that mean? How do I fix it? My pictures work just fine on my PC drive.

 

Please help

Thanks

This topic has been closed for replies.

1 reply

petergaraway
Adobe Employee
Adobe Employee
February 25, 2021

Hi! 

 

I'm not sure what this error is. Can you please attach a screenshot of the error and, if possible, share the jpeg image with us to look at? 

 

Thanks, 

 

Peter 

simonp85839779
Participant
September 12, 2022

i have the same issue. 

 

hopefully that image is visable.