Participant

Answered

Premier Rush

Forum|Forum|6 years ago
November 14, 2019
8 replies
4503 views

I have a photography plan and notice that it said Premeir Rush was part of my subscripiton plan when looking at all my apps. So I intstall it and now I have to subsribe if I want more than 3 exports. Why would it say its part of my subscription plan when cleary its not.

Creative Cloud

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Correct answer Kartika Rawat

Hi Mario,

We're really sorry for the confusion. Ideally, Premiere Rush is not a part of the photography plan. We'll get it to investigate.

Thanks,

Kartika

ProDesignTools

Community Expert

Unfortunately it was a bit confusing how the apps were presented before... The good news is that Adobe listened to user feedback and changed the layout:

https://community.adobe.com/t5/premiere-rush-discussions/rush-included-or-not-included-in-photography-plan/m-p/12335584#M11119

Now, Premiere Rush no longer appears under "Available in your plan" – but rather further down under "Apps to try"... This is a significant improvement and helps make things clearer.

AlInTheUK

Participant

This has just caught me out too.
I thought 'great, I have an extra tool in my Photography subscription'. Downloaded, installed, went through then tutorial, THEN found out the product is crippled. Thanks a lot Adobe, I will now install Openshot.

Does anyone know whether it's Trading Standards or the OFT who should be looking into this?

J

joe5FB9

Participant

I agree, only 3 exports is WAYYYYYYYYYY too little for a reasonable person to use this for it's intended purpose; Making high quality videos for social media. if a person posts every week, or every day. they would have to pay because even per week is enough to lose the 3 quickly. 1-3 a month, as the other people said, is great. Adobe if you want to do this stuff, then just discontinue the free version. It's a useless thing with the 3 export limit. 1-3 a month is an alright ammount for people. Either make the entire thing paid, or make the 1-3 per month thing.

ptknight_S4S

Participating Frequently

Agree 100%.

All the best,

Peter
Personal info removed by mod

F

Frogant

Participant

Yup, I fell for this misleading bs yeterday, wasted time and energy and data. And seeing how far back the original post goes I think Adobe needs to get their act together. It is a trial, and not included in the Photography Plan, advertise it as such.

ptknight_S4S

Participating Frequently

I agree with the others. This is misleading and wasted a lot of my time learning to use it. I suggest anyone wanting a full package of video tools free get Davinci Resolve. The free version does almost everything the expensive paid one does and comes wiith a detailed manual. See https://www.blackmagicdesign.com/br/products/davinciresolve/

P

paull92729451

Inspiring

Since Adobe has done nothing to rectify this, either by removing Rush from the photography plan since its a trial only, or by adding it properly to the photography plan, I would recommend to anyone who needs a good, free, (open source), ad-free, well supported video editor to search for Shotcut. It's available paid on the Microsoft Store, but free to download and use on their website for Windows, Mac, and Linux. I use it now instead of Rush, since Adobe has messed us around with that.

G

Gerald Reisz

Participating Frequently

I agree with the many others on this post. This is simply false advertising. There is no fine print to read. The Adobe Creative Cloud says Premiere Rush is included. I mainly use Lightroom Classic. Every once in a while I need to make simple edits to a video. Since Premiere Rush was "included", I thought "Great I will install it". I wasted two hours installing and learning the basics. I agree with Gezichtsveld "1-3 exports per month would do for me." Does anyone know if Photoshop, which is included, is also a trail version?

K

kevinl44086631

Participant

Hi there, Photoshop is the FULLversion and is useful when used alongside Lightroom Classic.

Rush would be useful if it was the full version or as I have said before it should be moved to the trials section to prevent misleading people.

D

danm75556802

Participant

I too see that 'RUSH' is part of my photography plan. It does not say 'Trial'. It says 'Download'. So I downloaded it and invested some time in the app. Now you say it's not part of the Photography plan? Misleading at best. The original post was 6 months ago and it seems you still have not addressed this.

K

kevinl44086631

Participant

If Rush is not a FULL version that allows UNLIMITED exports then put it into trials section of CC.

False advertising carries penalties in the UK. Especially the "Create and share online videos anywhere" should be changed to "Create and share 3 videos ONLY unless you subscribe".

Wasting my time downloading to find this out afterwards is very very misleading and dishonest.

M

moved2texas

Participant

I too am very diaspointed in Adobe for saying that Premier Rush is part of the photography plan. I invested time to learn it and really need more work on this video, but I exported it only to realize that I had only 2 more exports available. Either it's included or it isn't. Adobe, shame on you for false advertisement. I think those of us who downloadeded it, are now entitled to full use.

X

xraso

Participant

Not only is Premiere Rush not worth paying for, it is not even worth the time it takes to install. Won't use your GPU. Even the Photos app that comes with Windows for free uses the GPU.

Mario_tr

Inspiring

I read the message thread above, I understand that only 3 exports are included. Why indicate that the product is included in my package when it is not really? This limit is not indicated before downloading! In fact, it is a product limited to only three exports? Honestly we can not say that it is included in the subscription. This borders on false advertising!

You should transfer it to the trial versions section!

Regards

Mario

Kartika Rawat

Correct answer

Community Manager

Hi Mario,

We're really sorry for the confusion. Ideally, Premiere Rush is not a part of the photography plan. We'll get it to investigate.

Thanks,

Kartika

John Waller

Community Expert

Premiere Rush is bundled in 4 different plans:

https://helpx.adobe.com/au/premiere-rush/kb/starter-paid-rush-upgrade.html#PremiereRushplans

Edited: Only All Apps includes Premiere Rush.

The Photography Plan includes the Premiere Rush Starter Plan - "Full functionality of Premiere Rush + 3 video exports + 2 GB cloud storage". This is presumably to give you a taste of the software and leave you wanting more

It always pays to read the fine print in Adobe plans (if you can find the fine print). There are always limits and restrictions.

jonathanh82544137Author

Participant

That's kinda missleading with it tells you its included and then its really not. But whatever.

Thanks for the clarifacatiaon.

John Waller

Community Expert

The full functioning software is included so you get what is promised.

But you only get 3 video exports with the Photography Plan.

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