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update projects saving work

Community Beginner ,
Feb 27, 2020 Feb 27, 2020

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not happy things were not saved and opened in PP had to essentially start over,

things need to work smoothly now just a time drain and waste.

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Adobe Employee ,
Feb 27, 2020 Feb 27, 2020

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Hi there,

Thanks for writing in. Could you provide more detail on what’s going on? We’re here to help, just need more info.  

Let us know, happy to help.

Thanks, 

Kartika

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Community Beginner ,
Feb 28, 2020 Feb 28, 2020

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Hi Kartika,
this happened on 1.5.1 my work was not saved opened in PP and had to start
over.

Now on 1.5.2 finally able to update for a while always "conflict" pop
up......I'm hoping things will start to work smoothly I like the idea of
preliminary set up in rush with final touches in PP
*Best,*

[image: Picture]


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Community Beginner ,
Feb 28, 2020 Feb 28, 2020

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just opened rush project in PP 1.38 was very long then opened rush and my
project was how I left it 1.01 ....that is what I mean by not
syncing/saving.
*Best,*

[image: Picture]



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Adobe Employee ,
Mar 06, 2020 Mar 06, 2020

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Hi, thanks for getting back to us. Could you confirm if you're following the steps as mentioned in this article: https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.html

Would you mind sharing the screenshot of the "conflict" popup you're getting?

 

Kartika

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Community Beginner ,
Mar 06, 2020 Mar 06, 2020

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LATEST
HI Kartika,

The "conflict" popup was happening on desktop app page eventually the app
updated now I'm on 1.5.2 in widows

Mobile: Android Pixel 2x,l went to see version and got pop up below
...basic not responding ....
I think someone should check recent reviews in android.

My project was an Instagram post and the following post I worked on was not
in Rush. At this point in time, I do not believe I'll use the app,until my
time is not so scarce.

I would also mention that I watched the Jason Levine masterclass
https://youtu.be/QDkXFkaLPk0 plus the adobe tutorials so it was not a blind
attempt diving into Rush.

I appreciate you sending me additional information and I will
certainly read it. Thank you again for your personal attention, the time
and effort that you put into my issues.

Have a wonderful and safe weekend!
[image: Picture]


*(954) 558-4049*

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