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Neo not rendering UI correctly or behaving as expected on latest Chrome version.

Community Expert ,
Feb 24, 2025 Feb 24, 2025

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Updated to Version 133.0.6943.127 (Official Build) (arm64) this morning and the Neo UI is not rendering correctly. The tilt up/down is not showing and orbiting exhibits a weird "snapback" behaviour (as in when you orbit, your view often snaps back to where you were before). I've tried Safari on the same machine and it is working just fine. Anyone else experiencing this?

Bug Unresolved
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5 Comments
Adobe Employee ,
Feb 24, 2025 Feb 24, 2025

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Hello @tonyharmer,

I tried replicating this behavior on my end but could not. Would you mind sharing a small screen recording of your workflow and the issue, comparing it with what you're getting in Safari along with the system report (https://adobe.ly/434Vcka) so I can check it with the team?

Looking forward to hearing from you.

 

Anubhav

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Community Expert ,
Feb 24, 2025 Feb 24, 2025

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Hey Anubhav

 

Here's what you need from the system report:

 

  Model Name: MacBook Pro

  Model Identifier: Mac14,6

  Model Number: Z176000C4B/A

  Chip: Apple M2 Max

  Total Number of Cores: 12 (8 performance and 4 efficiency)

  Memory: 96 GB

  System Firmware Version: 11881.1.1

  OS Loader Version: 11881.1.1

 

How do I get the video to you?

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Explorer ,
Feb 25, 2025 Feb 25, 2025

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Hi @tonyharmer
I have no particular display problems on the same version of Chrome (Mac mini / M2 Pro).
Maybe the camera mode is set to isometric?

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Community Expert ,
Feb 25, 2025 Feb 25, 2025

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Now that's strange and somehow (admittedly probably me) the camera had changed to isometric! Anyway, solved now, thank you!

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Explorer ,
Feb 25, 2025 Feb 25, 2025

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Glad to hear you solved the problem!
Have fun creating in Neo.

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