• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

First Section disappears after a few New Responsive HTML5 Output

Explorer ,
Nov 06, 2024 Nov 06, 2024

Copy link to clipboard

Copied

Version 2022.0.346

 

Any idea why the first section I have in my project disappears from the output from time to time? I keep adding in the section and inserting the topics. Thanks in advance.

 

 

Views

98

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 06, 2024 Nov 06, 2024

Copy link to clipboard

Copied

Is it in your TOC? Things changed with the New UI - everything has to be either in the TOC or be referenced by another topic to get included.
Another thought - your version is the OG version - there's been 5 patches of RH2022 so far.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 06, 2024 Nov 06, 2024

Copy link to clipboard

Copied

Thanks for the prompt response. Yes, it's the first section in the TOC. I'll check with our tech support to see about updating the patches as that might be the issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 06, 2024 Nov 06, 2024

Copy link to clipboard

Copied

Are you noticing this happening in your final location for the help file output? Have you tried generating to a new local folder to verify that the files are there and appearing correctly?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 07, 2024 Nov 07, 2024

Copy link to clipboard

Copied

The section disappeared again now and I checked the file output. They're also missing from there, but are in my local files.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 08, 2024 Nov 08, 2024

Copy link to clipboard

Copied

LATEST

I'm not aware of any issues with sections disappearing or any fixes that would affect that in the updates. Nevertheless, worth a try as @Jeff_Coatsworth has suggested.

 

Are you using any build expressions?

 

When you say "local files" do you mean topics that appear in the Contents panel?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp